Support & contact
A question?
You’re in the right place.
A product question, a rough edge, or an idea worth exploring. Get in touch directly with the person building Untiefe.
Your point of contact
Hello from Stralsund.
I’m Robert, the developer behind Untiefe. You can reach me here for product questions, support and feedback.
info@untiefe.devEnglish or German is welcome.
Based in Germany · Central European time.
A little context helps.
If something isn’t working as expected, please include:
- The name and version of the app or plugin.
- What you wanted to do, and what happened instead.
- The steps to reproduce it, if you know them.
- A screenshot with personal and confidential information removed.
Please keep passwords, API tokens and customer data out of your message.
Good to know
Where can I install your apps?
Our first app is still in development. Its product page will include installation details and a setup guide when it is available.
When can I expect a reply?
Untiefe is an independent project, and I respond personally as availability allows. There is currently no guaranteed response time or round-the-clock support. Any product-specific support commitments will be stated with its release.
How do I report a security issue?
Email info@untiefe.dev with “Security report” in the subject. Start with a short description so we can agree on an appropriate way to share any sensitive details.
What about privacy or a data request?
Send your request to info@untiefe.dev. Our privacy notice explains how correspondence is handled and how to exercise your rights.